| Unit |
Discussion |
Texts |
Language work |
Skills |
Case study |
|
1
|
Discussion: Talk about your favourite brands
Discuss two authentic product promotions
|
Reading : Outsourcing production -Financial Times
Listening: An interview with a brand consultant |
Words that go with brand and product
Present simple and present continuous |
Taking part in meetings 1 |
Caferoma: Solve the problems of a leading brand
Writing: e-mail |
|
2
|
Discussion: Talk about your travel experiences |
Reading : Air rage - Guardian
Listening: A business traveller's priorities |
British and American travel words
Talking about the future |
Making arrangements on the telephone |
Work, rest and play: Choose a suitable hotel for a seminar in France
Writing: e-mail |
|
3
|
Discussion: Rank status symbols in order of importance
|
Reading : Flexibility in the workplace - Fast Company
Listening: An interview with the partner of a management consultancy |
Words and expressions to describe company structure
Noun combinations |
Socialising: introductions and networking |
Auric Bank: Choose the best way to reorganise customer services.
Writing: report |
|
4
|
Discussion: Discuss attitudes to change in general and at work
Rank stressful situations |
Reading : Change in retailing - Financial Times
Listening: An interview with a business transformation director |
Words for describing change
Past simple and present perfect |
Taking part in meetings 2 |
Acquiring Metrot: Agree on changes at a company that has been taken over
Writing: action minutes |
|
5
|
Discussion: Do a quiz and discuss attitudes to money |
Reading : Two financial reports - Financial Times
Listening: An interview with the founder of a finance firm
|
Words and expressions for talking about finance
Describing trends |
Dealing with figures |
Angel Investments: Choose a company to invest in
Writing: e-mail |
|
6
|
Discussion: Discuss authentic advertisements
Discuss good and bad advertising practices
|
Reading : Successful advertising - Guardian
Listening: An interview with the head of planning at an advertising agency
|
Words and expressions for talking about advertising
Articles: a, an, the, zero article |
Starting presentations |
Focus Advertising: Create and present an advertising campaign
Writing: summary |
|
7
|
Discussion: Discuss the importance of cultural awareness in business |
Reading : Advice for doing business across cultures
Listening: An interview with a trainer in cultural awareness |
Idioms for talking about business relationships
Modals of advice, obligation and necessity |
Social English
See also: the social-cultural game on pages 138 and 139
|
Visitors from China : Plan a visit by a Chinese manufacturer
Writing: e-mail |
|
8
|
Discussion: Choose the most important qualities for getting a job
Describe best and worse experiences at work |
Reading : Retaining good staff - Financial Times
Listening: An interview with an executive search consultant |
Words to describe the recruitment process and personal character
Indirect questions and statements
|
Managing meetings |
Slim Gyms: Choose the best candidate for the job of General Manager
Writing: letter |
|
9
|
Discussion: Discuss ideas about globalisation |
Reading : Fair trade - Guardian
Listening: An interview with an expert on negotiating |
Words for talking about international trade
Conditions |
Negotiating |
Ashbury Guitars: Negotiate a deal with an overseas guitar manufacturer
Writing: e-mail |
|
10
|
Discussion: Discuss ideas ofquality |
Reading : Old-fashioned quality - Financial Times
Listening: An interview with the Senior Vice President of a prestigious hotel chain. |
Words for talking about quality control and customer service
Gerunds and infinitives |
Complaining on the telephone |
Brookfield Airport : Work out an action plan following complaints from passengers
Writing: report |
|
11
|
Discussion: Discuss questions of ethics at work
Rank a list of unethical activities |
Reading : Business ethics - Financial Times
Listening: An interview with a bank executive |
Words to do with honesty or dishonesty
Narrative tenses |
Problem-solving |
Profit or principle? Decide if a manager has acted unethically and what action to take
Writing: letter |
|
12
|
Discussion: Discuss the qualities of good leadership |
Reading : Profile of a leading Chief Executive - Financial Times
Listening: An interview with an expert in leadership training |
Words to describe character Relative clauses
|
Decision-making |
Orbit Records: Discuss ideas to save a failing music retailer
Writing: e-mail |
|
13
|
Discussion: Talk about innovations in your daily life and in the
twentieth century |
Reading : In-company innovation - Fortune magazine
Listening: An interview with an expert on presentations |
Words and expressions to describe innovations
Passives |
Presentation techniques
|
Style is everything: Prepare a product presentation for a competition
Writing: short article or press release |
|
14
|
Discussion: Do a quiz on how competitive you are |
Reading : Losing competitive edge - Financial Times
Listening: An interview with the Marketing Manager of a credit card business |
Idioms from sport to describe competition Modals of probability |
Negotiating |
Beverley Watches: Choose the best supplier
Writing: e-mail |